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International Project Regulating Department & Authority

Voice & Non-Voice Process

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RAPID CONFIGURATION OF NEW CAMPAIGNS
Rapid configuration of new campaignsinConcert Allegro enables a rapid expansion of your business, 
giving you full autonomy to add new customers and generate new campaigns.

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WORLD CLASS CUSTOMER SUPPORT
If you need help, our engineers and service consultants are available to assist you, everyday, around the clock.

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MORE PRODUCTIVITY
Predictive dialing, real time supervision (on-site and remote), blended campaigns, dynamic dialogue scripts, voice-blasting, recording and quality control, and up-to-the-minute updating of reports are some of the tools that have contributed to increasing productivity and reducing personnel turnover for thousands of users of our technology.

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CONTROL & QUALITY
IPRDA provides an array of tools that make it possible for you and your client to work as a team.
Both of you aiming for the desired quality objectives.

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HIGHER OCCUPATION RATES
Maintain high contacting ratios without misusing data-bases and achieving high agent occupation rates.

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TO JOIN IPRDA -